October 25, 2010

Gameguard Error Fixes

You're all pumped up to play your favorite online game. You turn on your computer, double click on the game launcher, then boom! GameGuard Error. What are you supposed to do now?


Error Codes are recieved when the client loses synchronization with the servers. Gameguard detects the loss of sync and kicks you from the game with an Error Code.


*****The most common GameGuard error's and their solution*****



[Error Code:6 Type:100] - Computer is infected with virus.

Please update the anti-virus to the latest and scan the PC. Even after scanning, if the error code 100 persists to appear, it might be undetectable virus.


[Error Code:6 Type:110] - GameMon is already running.

Either close GameMon process or reboot and execute again.


[Error Code:6 Type:112] - Unable/Failed to load modules

Failed to load modules for checking viruses and hacking tools. Possible causes are lack of memory and virus infection.


[Error Code:6 Type: 114] - Failed to initialize GameMon.

1. There could be a program that might be taking up too much CPU resource.
Or, the video driver or sound driver might be out of date. Please scan for any virus and spy-ware, and update all drivers to the most recent versions.

2. The user might be running an anti-virus software that is too heavy for the particular system(Norton 2005, McAfee, VirusBuster, etc.)

Please open the settings of the application, and disable any unnecessary features like internet monitoring, outlook monitoring, script monitoring.


[Error Code:6 Type:115] - Game has been executed multiple times, or GameGuard is already running.

Close the game and restart.


[Error Code:6 Type:124] - GameGuard.des file does not exist or is modified.

Delete GameGuard folder,restart PC and let launcher re-download the GameGuard.


[Error Code:6 Type:150] - Setup file for GameGuard does not exist or is corrupted.

Delete GameGuard folder,restart PC and let launcher re-download the GameGuard.

Or download setup file for GameGuard and install at GameGuard folder.


[Error Code:6 Type:153] - GameGuard.des does not exist or is corrupted.

Delete GameGuard folder,restart PC and let launcher re-download the GameGuard.

Or re-install of GameGuard setup file should solve this problem.


[Error Code:6 Type:155] - Windows system file is damaged.

It is recommended to check for virus, and reinstall Internet Explorer or rsabase.dll in the system folder according to Internet Explorer version.


[Error Code:6 Type:170] - Failed to execute GameGuard process.

Delete GameGuard folder,restart PC and let launcher re-download the GameGuard.

Or reinstall the GameGuard setup file and try running the game again.


[Error Code:6 Type:174] - Also known as |completer skill bug.

Overlapping comp+other skills. Can cause frequent dc's and lead to a permanent ban since it's seen as speedhacking. Re-installation and ensuring the client is functional will fix it.


[Error Code:6 Type:200] - An illegal program has been detected.

Close unnecessary programs and try again(lookup for 3rd party tool programs too).


[Error Code:6 Type:340] - Failed to download.

Network might not be stable currently, Internet or firewall settings might be having some problems(they might need to be adjusted manually).


[Error Code:6 Type:350] - Cancel(Abort) button has been clicked while updating or due to the failure of connection.

1. Try connecting again or confirm its network status and/or pressing "Retry" button.

2. It could also be slow update due to insufficient network bandwidth. Or, FTP or HTTP connection might be blocked.


[Error Code:6 Type:360] - Update is not successful or GameGuard file is corrupted.

1.Try again in a minute, or check the firewall settings.

2.Right click on hard disk drive - select device - do disk scan, delete GameGuard folder in the game directory, download GameGuard using the manual link, install and try again.


[Error Code:6 Type:361] - GameGuard update is not processed well.

Please check the internet settings, network, and see if security program such as "itop" is running or not. Also check if you need to get authorized before connecting to the internet.


[Error Code:6 Type:380] - Failed to connect to the GameGuard update server.

1. Please download GameGuard manually using the link provided, and try installing. If you are using Windows XP Service Pack 2, please check the firewall settings to see if GameGuard is allowed to access. Sometimes, the problems disappear by restarting the PC. Manual Download.

2. It is possible that firewall application such as Sygate Firewall might be blocking the access of GameGuard. Please open the specific firewall and check if GameGuard.des is blocked or not.error


[Error Code:6 Type:405] - is related to Invalid timestamp or timestamp out of acceptable boundries, normally encountered when entering dungeons its a failsafe to stop bots entering dungeons with faked/forged packets.

All cases have been traced to either:
1.Multiple persons in a team all trying to enter a dungeon at same time, each person in team will get the error as the team is dc "Or"

2.The persons connection is unstable due to excessive uploading/downloading on the network, or In-efficient Networking Hardware (* Router/Wifi cards/Wifi Ariels *)
This can be resolved by checking connection status and identifying source of weak connection, and removing said problem, I.e. > Tell other users of shared connection to limit download/uploads

(* It is my personal opinion that this has only been affecting Wireless players and therefore is PROBABLY due to the distance they are from there router.... but I cannot 100% confirm this yet I am 95% sure this is the case, I have been able to reproduce this error by simply standing where my Wifi connection is at its weakest while still being connected, Ec06 405 reproduced on 3 occasions during this experiment *)


[Error Code:6 Type:421] - Is due to a gameguard error.

Delete the current gameguard folder and either let the launcher download a fresh copy, or replace it with one that works (from someone else).


[Error Code:6 Type:905] - Is related to animations and gameguard.

Re-installation and ensuring the client is functional will fix it.


Error: When attempting to log into the game I receive the following error - "an error has been detected by the hacking protection system"

Cause: GameGuard has identified a program or file which it believes is malicious.

Solution

* Run a full anti-virus and malware scan - if gameguard identifies any spyware it will automatically show this error message
* If your computer is clean, please check the forums (thread to be made shortly), for a list of programs which might be conflicting with GameGuard. Well known programs include Yahoo Toolbar and several anti-virus softwares
* If you cannot see any program which might conflict with GameGuard, and have scanned your computer fully for malware, please try deleting all processes with the exception of CABAL.
* Still not work? Contact CABAL Online technical support


Conflict between AVG and GameGuard
Since the latest update to AVG Anti-Virus, GameGuard has been mistakenly identified as a Trojan Horse software. This has prevented GameGuard from being able to load and has had the effect of stopping users from accessing the game.

INCA, the developers of GameGuard, have provided us with the following work around. They have also informed us that they are working closely with the developers of AVG, in order to find a solution as soon as possible.

The Solution:

1. Open the AVG Anti Virus Command Centre
2. Double click the option
3. Click the "Excludes" tab
4. Click the "Edit Excludes" tab
5. Add the path to the GAMEGUARD folder.


Gameguard Incompatibilities:

* ATI Tray Tools
* Ashampoo Magical Defrag
* AutoHotkey
* Avast!
* AVG Anti-Virus
* cFosSpeed
* Cheat Engine
* Eclipse
* EZ Macros
* F-Secure Blacklight
* Filezilla
* Freenet
* KasperSky
* Logitech G-series Keyboard Profiler
* LogMeIn
* Mal Updater
* Media Player Classic
* MSN/Live Plus
* a-squared Anti-Malware*Motherboard Monitor
* NetLimiter
* Norton
* Ollydbg
* OneCare
* Outpost Firewall Pro
* Panda Internet Secuiry 2008
* Process Explorer
* Proxifier, ProxyCap, Aventail Connect and probably any SOCKS tunelling software
* PunkBuster
o Games that currently use PunkBuster are:
+ America's Army
+ Battlefield 1942
+ Battlefield 2
+ Battlefield 2142
+ Battlefield Heroes
+ Battlefield Vietnam
+ Call of Duty
+ Call of Duty 2
+ Call of Duty 4
+ Call of Duty: World at War
+ Crysis
+ Crysis Wars
+ Doom 3
+ Enemy Territory: Quake Wars
+ Far Cry
+ Far Cry 2
+ F.E.A.R.
+ F.E.A.R. Extraction Point
+ F.E.A.R. Perseus Mandate
+ Frontlines: Fuel of War
+ Medal of Honor: Airborne
+ Need for Speed: ProStreet
+ Need for Speed: Undercover
+ Oracle
+ Prey
+ Quake III Arena
+ Quake 4
+ Return to Castle Wolfenstein
+ Soldier of Fortune II: Double Helix
+ Tom Clancy's Rainbow Six 3: Raven Shield
+ Tom Clancy's Rainbow Six: Vegas
+ Tom Clancy's Rainbow Six: Vegas 2
+ Wolfenstein: Enemy Territory
+ Warhammer Online: Age of Reckoning
* Razer
* SetPoint
* Sidebar (Vista)
* Steam
* SpeedFan
* Synergy 1.2.8 - 1.3.1
* The Core Media Player
* TokyoShot Screenshotter
* Tsearch
* VNC
* Vue Series Rendering Software
* WhatPulse
* Windows Sidebar
* WPE Pro
* Xpadder
* Yahoo Widgets
* Zboard



Please make sure no other processes are running while playing Cabal (upload process list from task manager), that your internet isn't having connection problems (run a tracert), your drivers are all up-to-date (update via provider's site), your PCs meet the minimum specs and that your clients are all cleaned of corrupt files.

Process explorer can be helpful when checking what processes are doing what, so it's advisable to download that and upload the screenshot from that if you need help.

Checking for connection issues:

# Press the Start button
# Select RUN and type CMD at the text box
# At the command Prompt (eg. C:windows), type this Tracert Tracetest.e-games.com.ph
# Wait for the test to be finished then expand the CMD window

Upload those screenshots when finished.

If you keep disconnecting can you please also perform a google ping and keep it running:

Start -> Run... -> "CMD /k ping -t www.google.com"

Leave this running while you play; when you next disconnect check the CMD window for any fluctuations in the connection (time-outs etc.).

If you receive time-outs frequently regardless of Cabal it could be a DNS issue. Instead, run the ping via IP:

Start -> Run... -> "CMD /k ping -t 216.239.59.104"

And leave that running throughout your next disconnection.

If it's not a connection issue it will be a hardware/software issue. So please make sure your drivers are all up-to-date by visiting the manufacturers website and downloading the relevant driver(s). If that still doesn't work you can also try rolling back and using a slightly older driver (no, a 3 year old driver will not do - I mean up to 12 months difference).

Please also check your PC meets the requirements for running CABAL Online (Europe). If not I'd suggest upgrading the hardware that fails to meet the standards.

Finally you can also reinstalll your client. The fail-proof solution would be:

1. Start -> Run... -> "msconfig" -> "startup" -> "disable all" -> Apply -> Reboot PC.
2. Uninstall your client
3. Delete from installation location (e.g. C:\Program Files)
4. Delete from Recycle Bin
5. Reboot PC
6. Install fresh client (do not open the launcher afterwards)
7. Apply all in one patch


NB I advised removing startup programs to reduce running processes that could interfer with the installation process. You can re-enable the processes once the installation task is complete.

Also, starting up programs in conjunction with Cabal may cause Gameguard to behave irrationally and treat any software being loaded as a hacking attempt - so take note of what you're loading incase you recieve an EC while doing so.
Starting up additional programs can also demand CPU resources that your PC doesn't have at hand because of Gameguard; in these cases the CPU refocuses its efforts on loading the program without regard for those already running - which can lead to broken uploads/downloads to and from the servers and desynchronization (which is then detected by Gameguard -> kicking you from the game).



For genuine fixes for common errors, please go to The Official GameGuard website


Source: Cabal EU

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3 comments:

  1. hi

    i have a problem about special force..it's always game guard file corrupted.even if I've scan my computer by using malware bytes.i tried many times to reinstall the special force but the same happend??what should i do???

    ReplyDelete
  2. You can try deleting your Gameguard folder. The game will automatically patch for it.

    ReplyDelete
  3. ah..
    anonymous you ang me r the same problem with sf !

    ReplyDelete